Shipping policy

Shipping Policy

Last Updated: 12 June 2026

Store Name: Unnati Bazaar
Email: vgalve522@gmail.com

At Unnati Bazaar, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our shipping procedures, delivery timelines, shipping charges, and other important information regarding order fulfillment.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Shipping Coverage

Unnati Bazaar currently ships products across India.

We continuously work with reliable courier partners to ensure that orders reach customers in a timely and secure manner.

Delivery availability may vary depending on:

  • Serviceable PIN codes

  • Courier partner coverage

  • Government restrictions

  • Weather conditions

  • Remote or rural locations

If your delivery location is not serviceable, we will notify you and issue a refund if payment has already been made.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing includes:

  • Order verification

  • Quality inspection

  • Packaging

  • Dispatch preparation

Orders are not processed or shipped on:

  • Sundays

  • National holidays

  • Public holidays

  • Unexpected operational closure days

During high-demand periods, sales events, festivals, or promotional campaigns, processing times may be extended.

3. Shipping Charges

Free Shipping

Unnati Bazaar may offer Free Shipping Across India on selected or all products, depending on ongoing promotions and business policies.

Standard Shipping Charges

Where applicable, shipping charges will be displayed at checkout before order confirmation.

Shipping costs may vary based on:

  • Product category

  • Product weight

  • Delivery location

  • Courier partner fees

Any applicable shipping fees will be clearly communicated before payment is completed.

4. Estimated Delivery Time

Once dispatched, orders are generally delivered within:

Metro Cities

3–7 Business Days

Tier 2 and Tier 3 Cities

5–10 Business Days

Remote Locations

7–15 Business Days

Delivery timelines are estimates and may vary due to factors beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive:

  • Shipping confirmation email

  • Tracking information (where available)

  • Courier details

Customers can use the provided tracking information to monitor shipment progress.

If tracking information is not updated immediately, please allow 24–48 hours for courier systems to refresh.

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible products and locations.

Unnati Bazaar reserves the right to:

  • Restrict COD for certain PIN codes

  • Restrict COD for high-value orders

  • Require prepaid payment for specific products

  • Cancel suspicious COD orders

Customers selecting COD are expected to accept delivery once the order arrives.

Repeated order refusals may result in restrictions on future COD purchases.

7. Delivery Delays

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

  • Adverse weather conditions

  • Transportation disruptions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Courier operational issues

  • High order volumes

  • Remote area accessibility

Unnati Bazaar shall not be held liable for delays caused by circumstances beyond our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Please ensure:

  • Full name is correct

  • Delivery address is complete

  • Mobile number is accurate

  • PIN code is correct

Unnati Bazaar is not responsible for delivery issues resulting from incorrect or incomplete customer information.

Additional shipping charges may apply for re-dispatch requests caused by address errors.

9. Failed Delivery Attempts

Courier partners typically make multiple delivery attempts.

Orders may be returned to us if:

  • Customer is unavailable

  • Address is incorrect

  • Delivery is repeatedly refused

  • Customer cannot be contacted

In such cases:

  • Re-shipping charges may apply.

  • Refunds may be adjusted to account for shipping expenses.

10. Damaged Packages

If you receive a package that appears visibly damaged:

  • Inspect the package before accepting delivery.

  • Take photographs of the package.

  • Contact us immediately.

Customers should report shipping damage within 48 hours of delivery.

Please provide:

  • Order number

  • Photos of packaging

  • Photos of damaged products

  • Description of the issue

Our support team will investigate and provide an appropriate resolution.

11. Lost Shipments

In rare situations where a shipment is lost during transit:

  • We will coordinate with the courier partner.

  • An investigation may be initiated.

  • Resolution timelines depend on courier confirmation.

If a shipment is officially declared lost, we may offer:

  • Replacement product

  • Store credit

  • Refund

depending on product availability and circumstances.

12. Split Shipments

Orders containing multiple items may occasionally be shipped separately.

This may occur due to:

  • Inventory availability

  • Multiple warehouse locations

  • Product-specific shipping requirements

Customers will not be charged additional shipping fees for approved split shipments unless otherwise stated.

13. International Shipping

Currently, Unnati Bazaar primarily serves customers within India.

International shipping availability, if introduced in the future, will be governed by separate shipping terms and applicable customs regulations.

14. Delivery Confirmation

An order shall be considered delivered when:

  • The package is marked as delivered by the courier partner.

  • Delivery is accepted at the provided address.

  • Delivery confirmation is recorded by the courier.

Customers are encouraged to ensure someone is available to receive the shipment.

15. Shipping Restrictions

Certain products may have shipping limitations due to:

  • Product category restrictions

  • Regional regulations

  • Courier limitations

  • Safety requirements

Unnati Bazaar reserves the right to refuse shipment to locations where delivery cannot reasonably be completed.

16. Force Majeure

Unnati Bazaar shall not be responsible for shipping delays or failures caused by events beyond our reasonable control, including:

  • Floods

  • Earthquakes

  • Storms

  • Fires

  • Pandemics

  • Government actions

  • Strikes

  • Transportation disruptions

  • Network failures

Delivery timelines may be extended during such events.

17. Customer Support

If you have questions regarding shipping, tracking, delivery status, or shipment-related concerns, please contact us.

Email: vgalve522@gmail.com

Our support team will make reasonable efforts to assist you and provide updates regarding your order.

18. Policy Updates

Unnati Bazaar reserves the right to modify or update this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically for updates.

19. Contact Information

Unnati Bazaar
Customer Support Email: vgalve522@gmail.com

Thank you for shopping with Unnati Bazaar. We appreciate your trust and are committed to delivering your orders safely and efficiently.